Assay Privacy Policy
Last updated: July 23, 2026
What Assay stores
Assay stores the data merchants provide to publish lab results: Certificate of Analysis documents, extracted test results, product references, and page design settings. Assay also records anonymous verification analytics — QR scans and results views — containing no personal information: no names, emails, IP addresses, or customer identifiers.
Shopper data
Assay does not collect or store personal data about shoppers. Verification pages set no tracking cookies. On the Scale plan, an optional web pixel reports whether an order followed a results view — it transmits viewed batch identifiers and order totals only, never customer details.
AI processing
Uploaded COA documents are processed by Anthropic's Claude API to extract test results. Documents are transmitted for extraction only and are not used to train models.
Data deletion
Uninstalling Assay stops all processing. All stored shop data is permanently deleted in response to Shopify's shop redaction request, sent 48 hours after uninstall. Merchants may request earlier deletion at any time via support.
Contact
Questions about this policy: support@assayapp.dev