Assay Support
We answer within one business day.
Get help
Email support@assayapp.dev with your store domain and, if it's about a specific certificate, the lot number.
Common questions
Extraction missed something? Every field is editable on the review screen — fix it there and publish; nothing goes live without your approval.
Widgets not showing? Blocks render once a product has a published batch. Check that the batch is published and the block is added in your theme editor.
QR label sizes? The QR studio exports SVG, PNG, and US-Letter print sheets for 1", 1.5", and 2" labels.